PROUDLY SERVING MINNEAPOLIS, ST. PAUL, GREATER MINNESOTA, AND BEYOND SINCE 1985

Frequently Asked Questions from Our Clients

At Fresh Paint, we believe that image matters, and that starts with a clear, transparent relationship. We understand that choosing a commercial painting partner involves many technical and logistical questions. To help you feel confident in your choice, we have organized our most common inquiries into logical sections. Whether you are curious about our safety standards or how we handle your budget, you’ll find the answers here.

Licensing, Experience & Trust

Are you bonded and insured?

Yes, we are fully bonded and insured. We carry both liability and workers’ compensation insurance to protect our clients and our team.

Can you provide references or examples of past commercial projects you've completed?

Certainly. We can provide you with a list of references and show you photos of our completed commercial projects. You can also view the gallery on our website to see the breadth of our work.

What is your experience with projects in terms of size and scope?

Our team has the expertise to handle various scales and scopes of projects — from small office refreshes to massive industrial warehouses and skyscrapers. You can find specific examples of completed jobs in our portfolio and in our case studies.

Materials & Technical Expertise

What type of paint do you use, and can you recommend the best options for our project?

We use high-quality paints from reputable brands such as Sherwin-Williams, Pittsburgh Paints (PPG), and Diamond Vogel. As your strategic partner, we recommend the best paint options based on your specific needs, such as durability, environmental exposure, finish, and budget.

How do you prepare surfaces before painting?

Before each job, we follow a thorough preparation process. This includes cleaning, sanding, filling cracks or holes, and priming to ensure a smooth, professional, and long-lasting finish that meets our corner-to-corner quality standards.

Project Management & Execution

Who will be completing the painting work on our project?

Our team members and partners are carefully selected based on their expertise in commercial and industrial painting. All are trained, managed, and supported by our dedicated production managers. Every team member and partner undergoes rigorous safety training, lift certification, and ongoing training to stay updated on the latest industry techniques.

Will there be a supervisor or project manager overseeing the painting process?

Yes. Every project we undertake is assigned a dedicated project manager. This individual will be your main point of contact throughout the project and will oversee the work, ensuring it is completed efficiently, on schedule, and to your satisfaction.

What is the estimated timeline for projects, and how do you handle delays?

Each job is different, and timelines vary. When we work together, we will provide you with a detailed project timeline. We also have contingency plans in place to address any unexpected delays or issues that may arise to keep your facility operational.

Safety, Budgeting & Cleanup

What safety measures do you have in place for your crew and our property?

Safety is a top priority. Our crew is trained in strict safety protocols, and we take specific measures to protect your property and minimize disruptions during the project.

Can you provide a written, itemized estimate that allows for phasing?

Yes. We will provide you with a detailed, written estimate that includes a breakdown of all individual line items. This allows for clear project planning and helps you manage budgets or phase work across different fiscal cycles.

How do you handle cleanup and final inspection?

We conduct a thorough cleanup of the work area and dispose of materials responsibly. Finally, we perform a final inspection alongside you to ensure the work meets our high standards and your complete satisfaction.

Have a Question We Didn’t Cover?

Our team is ready to provide the answers you need to clarify your vision! Give us a call at (651) 429-4475 or fill out our contact form. Our team is standing by to give you all the help you need.

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