Galen, the president at North Country Auto, has been extremely happy with the quality and professionalism that Fresh Paint has shown. He’s offered numerous compliments about our team and work. He said he feels comfortable knowing his building is in good hands throughout this project. Comfortable enough that he left town on an extended vacation during the project.
I think we have built a strong relationship by showing him we are knowledgeable and we take pride in our work. We have gone above and beyond his expectations by doing a little more and going the extra mile. It’s not just Galen, either. The other employees at North Country have noticed and commented on our attention to details – even their own painters!
I think the key to achieving this praise comes from taking the time to double-check work quality and always being answerable to the client to build that relationship.